Definition: The ‘Shipping’ policy covers the delivery process of purchased items from the Seller to the Buyer, including dispatch times, delivery methods, and tracking.
Key Points:
- Dispatch Time: All orders are shipped within a maximum of 2 business days from the time the order is placed. The actual delivery time may vary based on the shipping method selected and the delivery location.
- Notification: Buyers will receive a notification once their order has been shipped, including tracking information if applicable.
- Shipping Costs: Costs associated with shipping are determined at the time of purchase. Buyers are responsible for the shipping charges unless otherwise specified.
- Return Shipping: In the case of a return, the Seller covers the cost of return shipping. Buyers are responsible for ensuring that the item is properly packaged and shipped using a trackable method.
Buyers should monitor their shipments and contact customer service for any issues or delays. The Seller is responsible for accurate and timely dispatch of orders, and any discrepancies should be reported promptly.